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Virtual Assistant Mastery
Introduction
Welcome to The Virtual Assistant Mastery! (5:00)
Be The VA Your Clients Want & Need.
Understanding What Clients Are Looking For. (1:33)
The Importance of A VA Profile. (1:47)
Breakdown of A Sample VA Profile. (8:21)
Knowledge Check
Identifying Your Ideal Client.
How to Determine if a Client is a Right Fit For You. (2:18)
Virtual Assistant Questionnaire. (3:04)
Knowledge Check
How to Succeed at WOWing Your Future Clients.
How to Prepare For Your First Call With Your Client. (1:50)
Good vs Bad First Call Examples. (11:14)
Getting Prepared for Your First Call Checklist. (1:12)
How to WOW Your Client Document. (2:08)
Thank You Template.
Knowledge Check
Organizing for Client Efficiency 101.
Introduction to Statement of Work Documents. (23:30)
SOW Template & Examples.
Proper Communication, Follow-Ups & Recap Tips. (4:14)
Autoresponses & Pausing/Unpausing Inboxes 101. (11:14)
Walkthrough of Google Calendar. (1:51)
Walkthrough of Outlook Calendar. (5:01)
Walkthrough of Apple Calendar. (5:08)
Password Management & Security Tools. (5:57)
Knowledge Check
VA Tools You Can’t Operate Without
What VA Tools We Will Cover Today. (2:43)
Tutorial of G-Suite. (20:15)
Tutorial of Microsoft Office. (3:12)
Tutorial of Outlook.Live. (12:01)
Tutorial of Calendly. (33:02)
Tutorial of Zoom. (7:52)
Tutorial of Loom. (2:40)
Tutorial of Slack. (17:24)
Tutorial of Monday.com. (13:28)
Tutorial of Project Management Tools. (10:08)
Tutorial of Communication Support. (6:06)
Client Efficiency Tips.
Knowledge Check
Easy Social Media Must-Haves.
What Social Media Tools We Will Cover Today. (0:53)
Tutorial of Canva. (4:27)
Tutorial of Sprout Social. (5:51)
Tutorial of Meta Business Suite. (6:41)
Social Media Scheduling Program Walkthrough. (4:13)
How to Create A Simple Social Media Calendar. (6:38)
Easy Ways to Access Client Accounts.
Knowledge Check
Preparing for Continued Success With Your Clients.
Planning for Long-Term Growth With Your Client. (3:02)
What The First 90-Days Will Look Like. (4:04)
The Importance of a Quarterly Check-In (2:32)
How to Maximize Your Client's Return on Investment (28:24)
How To Continuously Sharpen Your Skills. (2:02)
Knowledge Check
Congratulations! You've Graduated!
Congratulations From The Founders. (0:38)
Putting Your Knowledge into Action (0:51)
Teach online with
Tutorial of Outlook.Live.
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